Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (name, email, phone number)
  • Pet information (names, breeds, health records)
  • Service records and preferences
  • Payment information
  • Communications with us

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and complete transactions
  • Send appointment reminders and updates
  • Respond to your comments and questions
  • Improve our platform and develop new features
  • Prevent fraudulent or illegal activities

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers who perform services on our behalf
  • Between pet owners and their chosen service providers
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data
  • Opt out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@cococloud.io